PLAZA Premium Lounge has once again been voted “World’s Best Independent Airport Lounge” by the prestigious Skytrax World Airline Awards. For the fifth time, our Plaza Premium Lounge at London Heathrow Terminal 2 (Department) remains as travellers’ favourite independent lounge in the world.

According to Song Hoi-see, Founder and CEO of Plaza Premium Group said being recognized for, not just one year, but five consecutive years is a true testament to our commitment to being the best. To add icing on the cake, Plaza Premium Lounge Hong Kong and The Centurion Lounge Hong Kong, which has been managed by us since 2017 have also been voted amongst Top 10.

The 2021 Skytrax World Airline Awards was announced after an extended 23 months of conducting customer survey between September 2019 and Jul 2021, a unique period covering both pre-covid and the “new normal” in travel. It has been the most challenging year in the history of aviation.

“To be trusted and recognized by travellers not just one year, but for five consecutive years is a testament to our commitment to being the best. As the aviation industry has gone through a catastrophic period since the start of pandemic, we are deeply grateful for those who have voted for us during the past 23 months as the latest Skytrax customer survey took place,” Song Hoi-see said.

Song Hoi-see explained that I would like to honour this to our dedicated teams around the world who strive to make travel better every day. As the world leader in airport hospitality, we are committed to continuously enhancing our experience to alleviate the pain points of travellers.

“Our commitment to build back better has never been stronger. As you may have heard, we have announced quite some exciting news and development with the Group, from supply growth, strategic partnerships, digitalization and technology enhancement, to our mission to develop end-to-end airport hospitality and passenger services,” Song Hoi-see concluded. []