PRESIDENT Joko Widodo (Jokowi) requested that immigration services be improved because of the many complaints that came in. This was emphasized by Jokowi in a special meeting to discuss visas on arrival (VoA) and Limited Stay Permit Cards (Kitas) at the Merdeka Palace, Jakarta, on Friday (9/9).

“So, what we saw and conveyed to me, many, both from investors, both about tourists, both about people who want to get a residence permit, the aura I feel is that immigration is still regulating and controlling. So what? This has to be completely changed. What should be the aura is to facilitate and serve. It must change completely. If we want investment to come, tourists come, it must be changed,” said the president.

According to President, granting visas or Kitas to investors also takes into account the potential for incoming investment, the number of open jobs, and the contribution to the economy and increasing exports. The President gave an example of a number of countries that have made it easier to obtain visas and residence permits for foreign nationals who have economic capabilities or special skills.

“So, people are given, whether it’s a visa, whose name is KITAS, if we do, they see it. If he is an investor, how much is his investment? How much does it have to our economy? The orientation must go there. Or how much do you increase exports?” he stated.

The president gave a signal for a change of office. Replacement will be made if the improvement of immigration services cannot be done.

“Change it if you don’t have the ability to reform like that, replace everything from the directorate general to the bottom, replace it, it will change. Otherwise, it won’t change,” Jokowi concluded. [sources/photo special]