ER
A CYBERATTACK on a third-party system provider has caused widespread flight disruptions at several major European airports, including London Heathrow, Brussels, and Berlin, authorities said Saturday (9/20), 2025.
Brussels Airport confirmed that at least four flights were cancelled on Saturday morning, including flights to Rwanda and Amsterdam, following a Friday night attack that disabled automated check-in and boarding systems.
The airport said only manual check-in procedures were available and warned of a “significant impact on flight schedules,” with further delays and cancellations possible. Berlin Airport also warned passengers of “longer than usual waiting times” due to the incident.
“We are working on a quick solution,” the airport said in a notice on its website.
London Heathrow also warned travelers of delays, citing a “technical issue” at Collins Aerospace, the company that provides check-in and boarding systems for several global airlines.
“We advise passengers to check their flight status with the airline before departure,” the airport said, adding that additional staff had been deployed to assist.
Collins Aerospace confirmed the attack targeted its MUSE software, which is used for passenger check-in and baggage drop at several airports, according to a report by the British newspaper, The Independent.
“The impact was limited to electronic check-in and baggage drop, and was mitigated by manual operations,” the company said in a statement, adding that it was working to restore full functionality “as quickly as possible.”
EasyJet also stated that its operations were continuing as normal despite the disruption. Authorities in Brussels and Berlin said the duration of the outage was unclear, while efforts to resolve the cyber disruption were ongoing. [antaranews]
