ER
AS PART of Sudamala’s philosophy, taking responsibility for the safety and well-being of guests and employees has always been a key part of Sudamala’s DNA.
Never before has our commitment been tested as with the impact of the novel coronavirus and its resulting illness, COVID-19, on all our everyday lives. After the pandemic was declared by the World Health Organisation (WHO) in March 2020, Sudamala has implemented new norms and standards in enhancing cleaning practices, social interactions and workplace protocols to ensure the safety requirements based on the recommendations of WHO and other health authorities for our guests and employees.
The closure of all of our properties at the end of March 2020 was a major decision we made based on health and safety recommendations. We believe this was necessary to protect our guests, employees and properties, and to help play a part in reducing the rapid transmissions of this highly contagious virus.
Since then, we have put in place a multi-pronged approach to meet the health and safety challenges.
Enhanced Cleaning Norms: The last few months have seen suffering on a global scale. When we reopen, we are first and foremost concerned for your and our team’s safety, while still committed to providing the levels of service and experience Sudamala is known for.
To accomplish this we have enhanced protocols at our properties to meet physical distancing and safety needs. Furthermore, we have also introduced additional sanitation sprayers to disinfect rooms, restaurants and all surfaces throughout hotels. We trust this will not inconvenience your stay, but provide an additional measure of safety.
Cleaning Regimen Adaptation: We have increased the frequency public area cleaning. Antibacterial hand sanitiser is also provided at our resorts, as well as modifications to associate – guest protocols to be consistent with the recommended physical distancing guidelines.
Practice Physical Distancing: Clear hygiene rules signage will be installed at our restaurants, rest rooms and all areas where associates and guests may come into contact.
The steps we’re taking on cleanliness and modified hospitality norms are as much about the health and safety of our team as they are about our guests. If we’ve learnt anything during this pandemic, it is that we are all in this together. By taking care of the team and properties, we will be collectively taking care of our guests and the global community.
When the time comes to travel once again, and what a time it will be, Sudamala will be ready to welcome you back to a safe and clean resort environment. Until then, please stay safe and healthy. [traveltext.id]
