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GARUDA Indonesia on official statement ensures that it will fully support government policy through Minister of Transportation Regulation No. 25 of 2020 concerning Transportation Control During the Eid Fitr season in the framework of Preventing the Spread of COVID-19 which imposes a temporary ban on domestic flights through airports to and from areas designated as large-scale social restrictions and/or red zone distribution of COVID-19 from 24 April to 31 May 2020.
Considering the socialization period for the implementation of the policy, specifically on Friday (4/24) until 11:59 p.m. Local Time, domestic flight services and flight routes included in the provisions will still operate with full supervision of the local airport apparatus.
Thus, Saturday (25/4) at 00.00 Local Time Garuda Indonesia domestic flight routes that are connected to the large-scale social restrictions status area and the red zone COVID-19 deployment are temporarily out of service.
Through adjusting the operational services of the flight, Garuda Indonesia will still serve flights to flight routes that are excluded in the ministerial regulation, including domestic flight routes and international routes that are not directly connected to areas with large-scale social restrictions status or the red zone area distribution COVID-19.
Until now, there are 8 large-scale social restrictions areas that are included in Garuda Indonesia flight operations services consisting of Jakarta, Surabaya, Bandung, Pekanbaru, Makassar, West Sumatra, Banjarmasin and Tarakan. In addition to the aviation sector that is connected to the region, all Garuda Indonesia flight operational services will continue normally.
In addition, Garuda Indonesia also affirmed its commitment to the continued distribution of shipping logistics needs and the assistance of humanitarian missions to the community can still be fulfilled by the full operation of Garuda Indonesia air cargo services.
In connection with this policy for prospective passengers who plan to fly to routes in the large-scale social restrictions area and the red zone, can make adjustments to flight plans.
Garuda Indonesia ensures that it will impose an administration fee waiver policy in the procedures for adjusting flight plans for the reroute, rescheduling mechanism, as well as providing flight ticket vouchers in accordance with applicable regulations or in the form of GarudaMiles membership points.
In this ongoing situation, Garuda Indonesia will continue to provide the latest information if there are further adjustments related to Garuda Indonesia’s flight operational services. [traveltext.id]
