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A NUMBER of shopping centers in Jakarta, including Senayan City and FX Sudirman, are prepared to welcome visitors to the new normal, on June 15, 2020, in accordance with the Jakarta Governor’s Regulation policy regarding the implementation of Large-Scale Social Restrictions (PSBB).
“We will welcome back opening again on June 15th, and we have implemented a health protocol starting from the main enterance, then followed by the public area. When entering the main entrance there will be a sign that reads Must use a mask, and this sign will be scattered in various point in Senayan City, Senayan City’s Public Relations Manager, Leonardo, said here.
In accordance with the obligations of the COVID-19 prevention protocol from the Ministry of Health and in line with Governor Regulation No. 51 of 2020 concerning the implementation of CBSB in the transition to a healthy, safe and productive society, a number of shopping centers improve health protocols while shopping or enjoying their favorite restaurants.
Senayan City
Senayan City improves and implements new procedures and protocols for visitors during the transition period and beyond for the convenience of visitors. Starting from the signage area the use of mandatory masks, thermal detectors, which is not only able to measure body temperature, but also detects whether visitors have worn masks or not.
The entrance area is also equipped with an alcohol-based hand sanitizer, as well as a minimum distance of 1 meter. The officers were also equipped with masks, face shields and gloves, including in the Concierge area.
Senayan City also provides UV-C Sterilizer for Shopping Bags where visitors can sterilize luggage using UV light. Not only that, the shopping center located in South Jakarta also has a “touchless experience” innovation that is equipped with sensors in the elevator area, so visitors do not need to press the elevator button.
New health protocols and normal procedures are also applied when using mall facilities, such as prayer rooms and toilets, which also apply a physical restriction policy.
All public areas that require queues, such as ATM centers and escalators, are also equipped with signs to maintain social distance. This also includes a dining area in Delicae which is also equipped with a UV-C sterilizer for cutlery.
Senayan City also conducts sterilization by spraying disinfectants before the mall opens and after the mall closes, as well as cleaning the escalator handle every time. To ensure the safety of visitors, Senayan City also plans to conduct rapid tests for employees.
“So, before entering, it is certain that employees are in accordance with existing standards, and during the PSBB period, when we entered the office, we were screened through temperature checking tests, and various points of the handsanitizer area,” said Leonardo.
Senayan City also urges tenants to prepare health tests for their respective staff, so they are expected to provide a sense of security and comfort to visitors. By providing the health protocol, the Senayan City mall manager also hopes that visitors who come care about the existing health policies and protocols.
“So that when the mall is opened, visitors will feel comfortable and know what they are doing, and wear a mask of course, and bring their own health equipment as additional equipment,” Leonardo noted.
To anticipate the increasing number of visitors, Senayan City also tightened security to regulate incoming visitors from fighting over, and also detect traffic at the entrance area. However, the manager does not reduce the capacity of visitors.
“Senayan City appealed to customers to see the situation, from us not to limit visitors who come, but we provide education and an appeal to always keep a distance, to always maintain health while in the Senayan City Mall area itself,” Leonardo said.
Following the regulations of the Governor of DKI Jakarta, a number of tenants who have the potential to gather visitors, cinema for example, in Senayan City cannot operate as usual. Most of the open are FNB tenants and retail.
Senayan City continues to apply temporary operating hours from 15 June 2020 to an unspecified deadline to continue serving visitors from 11.00-20.00 WIB and is valid on Monday-Sunday and national holidays/red dates.
FX Sudirman
In line with Senayan City, FX Sudirman also implemented a health protocol when the shopping center opened on 15 June.
Before heading to the entrance that is equipped with a body temperature checking sensor, visitors are required to scan the QR Code to fill in the entry list digitally. Visitors must fill in their name, email and cellphone number to register.
According to GM Sudirman Center GM Cornelius Ardi Singal, this was done as a precautionary measure. Reassuring if there is exposure, health institutions can check who is here,” Ardi said in Jakarta on Tuesday.
After registering, visitors can queue to enter the door area. To anticipate the stacking of queues, Ardi said a number of officers equipped with gadgets will be placed in the area to help visitors register to enter.
“Here is an area that is required to wear a mask, if there are visitors who forget to bring a mask, then we will distribute masks for visitors to wear,” Ardi said.
After entering, the Concierge area is also equipped with social restrictions, and officers are also equipped with masks and face shields. The manager of FX Sudirman has also requested tenants to carry out the same health protocol, by placing a mark on each tenant.
“We will judge, we have a checklist, there are health standards that must be met by their employees, the first that must be masks, gloves, face shields, and there must be queue boundaries at the cashier, we also continue to continue this briefing to our tenants, to their employees regularly,” Ardi affirmed.
To ensure the safety of visitors, in accordance with governor regulations, the manager of FX Sudirman also requests tenants to provide health certificates for staff, which must be obtained at health institutions. FX Sudirman also restricted visits following the Governor’s regulation, which is 50%.
“We will be reluctantly restricted here. So later we will have COVID-19 Cluster officers, they will take a tour around, so if the capacity exceeds, so every tenant has signage installed, cleanliness and capacity, so when we go around we will remind to the tenants,” Ardi added.
He conluded, the manager of FX Sudirman said it also had a COVID-19 team, which acted like a Task Force. The point every day is to check equipment, equipment and help monitor public areas and tenants as well. So, if there is a surge can be conditioned, the customer system that enters. [antaranews]
