PLAZA Premium Lounge has been voted again as World’s Best Independent Airport Lounge at the 2022 Skytrax World Airline Awards. This is the sixth consecutive year that the independent lounge operator had been given the industry’s most prestigious recognition.

Plaza Premium Lounge – London-Heathrow Terminal 2 Departures was listed as number one on the Top 10 rankings, followed by Plaza Premium Lounge – Leonardo da Vinci-Fiumicino Airport, Rome (T3 Departures), and Plaza Premium Lounge – London-Gatwick North Terminal Departures.

According to Plaza Premium Group Founder and CEO, Song Hoi See said, we are truly honored to be awarded the prestigious Skytrax World Airline Awards for the sixth year, consecutively. Having awarded 2022’s Best Independent Airport Lounge Brand for Plaza Premium Lounge is a testament to our service excellence. We are setting the trend in creating memorable lounge experiences endorsed and recognized by the travel industry and travelers.

“The past two years have been challenging for the travel industry due to the pandemic and we would like to dedicate this win to all our colleagues who have been the backbone of our company. They have been our biggest supporters and have really put in their hard work and dedication despite the challenges we’ve been through. We are really proud of this achievement, and we will continue to provide award-winning hospitality services across our global network,” he said.

He added, we will also continue to put in our efforts into creating memorable lounge experiences for our guests around the world. We take the time to study the current traveler preferences and incorporate them into our lounge design and concept. Our latest lounge concept will provide enhanced offerings including spaces for communities, friendly-family interactive zones, more digitalization whilst integrating sustainable practices.

“Travellers will get to experience all of this at our new lounges in Dubai, Orlando, Nairobi, Kuala Lumpur and Jakarta which we will be announcing very soon. We also invite travelers to enjoy our newly opened Plaza Premium Lounges in Edinburgh, Budapest, Cebu, Frankfurt, Ethiopia and Muscat,” he noted.

Song concluded that we believe that digitalization plays a part in delivering a seamless customer experience. Therefore, placing solid technology which connects from service delivery to our backend systems have been our Plaza Premium Group targets to expand from over 250 lounges to over 500 lounges by 2024/25 through growing both the Plaza Premium Lounge venues and through affiliate lounge networks. [sources/photo special]