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DUBAI International Airport is revamping to become a disabled friendly airport. Not only presenting special signs or providing friendly facilities for persons with disabilities, the airport also presents a special lane at the airport.
Travelers with special needs can now get even more support when traveling to Dubai International Airport. Through its latest campaign “We all meet the world differently”, or “We all see the world in a different way”, Dubai International Airport launched a fast track or fast track for those with special needs, as reported by The National News.
The fast lane is designed to provide convenience for passengers who have special needs, such as autism, chronic fatigue, to post-traumatic stress disorder or PTSD.
Fast Track for Passengers with Disabilities
This fast lane allows passengers to fly faster, starting from check-in, passport control, to security checks and boarding.
To get this service, they will wear a sunflower-shaped marker indicating that the passenger has special needs. The marker also makes it easy for officers at the airport to provide additional services to passengers who need them, including support while at the terminal
According to Dubai Airports Chief Operating Officer, Majed Al Joker, said that Dubai Airports is committed to providing the best service to passengers who have special needs.
“This initiative is only the beginning of what we hope will be a transformative travel experience for everyone determined to travel through our airport. Meanwhile, these services can be provided through airport cooperation with the Dubai Autism Center,” said Majed.
He explained that we are working to provide essential services and facilities and are proud to partner with the Dubai Autism Center to promote awareness around hidden disabilities.
Majed Al Joker said that this service was present, because previously many passengers with special needs were hidden behind the crowds. In fact, the atmosphere of a busy airport and endless crowds can be a stressful situation for passengers with special needs.
To make the airport more accessible, this service was finally launched. Apart from making it easier to find passengers with disabilities, this campaign is also part of the UAE Vision 2021 and Dubai Plan 2021 as a city that is disabled friendly.
In the second phase of the scheme, the airport will open special quiet rooms for people who need special space. Globally, one billion people, or around 15% of the world’s population, have some form of disability. Many of them are invisible or hidden and can be physical, mental, or neurological in nature. Last year, Abu Dhabi International Airport introduced two sensory devices designed to help calm children with conditions such as autism. [sources/photo special]
