SKYTRAX, the world’s largest annual airline passenger satisfaction survey agency-ranks up to hundreds of the best airlines based on indicators of cabin service, airport processes, and the quality of onboard products rated by consumers.
So, which companies are included as the top 10 best airlines based on surveys that have been conducted at the end of 2022? Here is the complete list as reported by worldairlineawards.com.
Qatar Airways
Qatar Airways is the national airline of the country of Qatar. Based in Doha, their flagship onboard product focuses on comfort, delicious cuisine, the latest in-flight audio and video entertainment, and a modern fleet of aircraft that are on average 5 years old. Among the other airline nominees, Qatar Airways has won the best title the most, at 7 times.
Qatar Airways itself serves more than 150 major business and leisure destinations around the world with more than 200 aircraft. The airline has routes to Australia, Asia, Europe, the Middle East, Africa, North America, and South America.
Singapore Airlines
Singapore Airlines’ success has been driven by its devotion to customer service. In-flight menus in all classes of service offer gourmet meals created by international chefs. All customers can enjoy a state-of-the-art in-flight entertainment system that offers a wide selection of movies, music, music and games.
Together with its economical sister group Scoot, Singapore Airlines operates a fleet of more than 180 aircraft with a combined passenger network covering more than 110 destinations.
Emirates
Emirates connects the world through their global hub in Dubai. The airline operates modern, efficient and comfortable aircraft, and a culturally diverse workforce to provide excellent service. Emirates’ fleet consists of approximately 262 aircraft serving 152 destinations. In 2020 Emirates was the largest international airline as the industry recovered from the Covid-19 pandemic, carrying a total of 15.8 million passengers.
ANA All Nippon Airways
ANA was established in 1952 with two helicopters and has now become the largest airline in Japan. ANA is also one of the most significant airlines in Asia with operations on 82 international routes and 118 domestic routes.
ANA offers a unique dual hub model that allows passengers to travel to Tokyo and connect via Tokyo’s two airports, Narita, and Haneda to destinations across Japan. Not only that, there are also same-day connections between various cities in North America, Asia, and China. The airline has been a member of the Star Alliance since 1999.
Qantas Airways
Qantas Airways-originally registered as Queensland and Northern Territory Aerial Services Limited (Qantas)-is widely regarded as one of Australia’s leading airlines. The company has built a reputation for excellence in safety, operational reliability, engineering and maintenance, and customer service.
Qantas Group’s core business utilizes two complementary airline brands, Qantas and Jetstar. The airlines operate regional, domestic, and international services.
Japan Airlines
Japan Airlines, founded in 1951, now has a modern fleet of more than 230 aircraft. It became one of the world’s major carriers and joined the OneWorld Alliance from 2007.
With four main hubs in Tokyo, Osaka, Nagoya, and Okinawa, Japan Airlines serves 95 destinations in 20 regions. As an airline with a rich history and a reputation for traditional Japanese hospitality, JAL is committed to providing passengers with the highest level of safety and the best quality in every aspect of service.
Turkish Airlines
Founded in 1933 with a modest fleet of 5 aircraft, Turkish Airlines is an airline company that currently flies to over 300 destinations worldwide with a fleet of over 300 aircraft (passenger and cargo). The airline is also a member of the Star Alliance.
Turkish Airlines proudly carries the country’s flag around the world and opens wider doors for its passengers. As stated in Turkish Airlines’ slogan, “We fly to more countries than any other airline in the world.”
Air France
Air France turns flying into a true moment of comfort throughout its daily operations. The airline operates 1,500 flights every day in France, Europe and the rest of the world.
Since 2004, Air France and German carrier KLM have formed one of the leading European group companies in the air transportation sector. With hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol, Air France and KLM offer their passengers access to a network that includes 312 destinations in 116 countries.
Korean Air
Korean Air-a founding member of SkyTeam-is a leading international airline headquartered in Seoul, while its main hub is located at Incheon Airport. The airline’s core businesses include passenger, cargo, aerospace, catering, and in-flight sales.
With a vision of becoming a respected leader in the world airline community, Korean Air is dedicated to delivering excellence in aviation. Korean Air serves 125 destinations in 44 countries with a fleet of 169 aircraft.
Swiss International Air Lines
Swiss International Air Lines, commonly written as SWISS, is the largest airline in Switzerland. With one of the most advanced and carbon-efficient aircraft fleets in Europe, SWISS also provides direct premium services from Zurich and Geneva to connect the country with Europe and the world.
The subsidiary “Swiss WorldCargo” offers a full range of airport-to-airport freight forwarding services for high-value, time-critical and maintenance-intensive shipments. SWISS is part of the Lufthansa Group and a member of Star Alliance, the world’s largest airline network.
Those are the 10 best airlines in the world. In the final Skytrax survey of 2022, Garuda Indonesia was ranked 31 out of 100 airlines listed, down from 15th in 2021. [sources/photo special]




